TERMS AND CONDITIONS
LIEUTENANT POILU
1. Company details
PIERRE BRIERE (operating as Lieutenant Poilu)
9, Rue Émile Le Taillandier
Lannion (France)
Tel: +33 (0)6 40 92 94 95
RCS: 820537447 – Saint Brieuc (France)
SIRET NUMBER (French EIN): 82053744700030
2. APPLICABILITY
These terms and conditions govern all sales agreements between PIERRE BRIERE (operating as Lieutenant Poilu) and the customer, whether made via the website, in-store, or at a trade fair. Any deviations from these terms require a written agreement signed by both parties. These terms override any customer-supplied terms, even if they are more recent. LIEUTENANT POILU may revise these terms at any time for future orders without notifying the customer personally. Placing an order on https://lieutenantpoilu.com implies acceptance of these terms. All images and descriptions on the website are approximate and do not constitute grounds for compensation or contract dissolution. This site is the intellectual property of LIEUTENANT POILU, and nothing may be copied without permission.
3. THE PRODUCT
We do not sell replicas. All the products offered by Lieutenant Poilu are authenticated by our experts. We commit to refunding our customers if the items are not authentic.
4. THE ORDER
5. INDICATED PRICES
All prices are in euros and in US dollars and include VAT. Shipping costs are additional and calculated at checkout.
6. PAYMENT
Payment options include:
IBAN Bank Transfer: Direct and usually free, order processed upon receipt of payment.
Online Checkout (Credit/Debit Card, PayPal): Fast, with a 5% fee. PayPal processes these payments, and the fee is non-refundable.
Arrange Payment: For payment plans or trades, contact LIEUTENANT POILU before ordering.
Secure online payments are facilitated by SSL technology.
7. DELIVERY
LIEUTENANT POILU delivers worldwide. Edged weapons can be shipped via a specific shipping company (such as DPD) if other standard shipping options don’t offer all the guarantees for the client to receive the product.
Goods are shipped within 72 hours of payment receipt unless otherwise agreed.
Various shipping options are available, and shipping rates are shown at checkout.
Insurance must match the declared value, and deliveries are made at the customer’s risk. LIEUTENANT POILU is not liable for late or undelivered goods by the carrier.
8. CONFORMITY AND GUARANTEE
Goods conform to their descriptions on the website. As mentioned in point 3, we do not sell replicas. All the products offered by Lieutenant Poilu are authenticated by our experts. We commit to refunding our customers if the items are not authentic.
9. RIGHT OF WITHDRAWAL
Consumers can decide to return a product only if the product does not conform to the description on the website or sent by email to the client. In this case, the client must send by email a notification within 3 days, and the refunds, excluding initial delivery costs and transaction fees, will be processed within 10 days of receipt of the returned goods. Returned goods must be complete, undamaged, and in the original packaging. LIEUTENANT POILU may refuse goods that do not meet these conditions or if they are not notified and shipped promptly.
10. RETENTION OF TITLE
Goods remain LIEUTENANT POILU’s property until fully paid for. In case of non-payment, LIEUTENANT POILU can reclaim the goods.
11. LIABILITY
LIEUTENANT POILU is not liable for immaterial, indirect, or consequential damages, except in cases of fraud, intentional fault, or gross negligence.
12. PERSONAL DATA
By ordering, customers consent to the use of their personal data for administrative, order management, delivery, payment, marketing, and advertising purposes. Data is handled in accordance with LIEUTENANT POILU’s Privacy Policy.
13. FORCE MAJEURE
LIEUTENANT POILU shall not be held liable for any delay or failure to perform any of its obligations if such delay or failure results from events, circumstances, or causes beyond its reasonable control. This includes, but is not limited to, acts of God, war, terrorism, strikes, lockouts, industrial action, fire, flood, storm, or other natural disasters. In such circumstances, Lieutenant Poilu shall be entitled to a reasonable extension of the time for performing such obligations.
14. INTELLECTUAL PROPORTY
All website content is the intellectual property of LIEUTENANT POILU and may not be used without permission.
15. COMPLAINTS AND DISPUTES
All agreements are exclusively governed by French law, and disputes are subject to the jurisdiction of the courts of Rennes, France.
16. DIVISIBILITY
Invalidity of any term does not affect the validity of the remaining terms. The provision will be enforceable to the maximum extent permitted by law.
E-mail: contact@lieutenantpoilu.com